Blog

The new circular issued between the Superintendece of Industry and Commerce and the National Agency of Legal Defense of the State regarding the treatment of personal data in interoperable information systems.

This external circular published the 5th of September of 2019 presents various general guidelines that public entities and private entities that have public functions must follow to protect the right of habeas data and to protect personal information in interoperable...

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The Superintendence of Industry and Commerce formulates statement of objection against Rappi for a posible violation of the laws of consumer protection in Colombia

Consumer complaints: The SIC (for its acronym in spanish) mentioned that consumers presented a lot of complaints about different behaviors of Rappi. Most of them were about: Payments different to those announced in the app. The infringement of discounts and special...

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RAPPI SANCTION

On November 3 of 2016, a user filed a complaint against the mobile platform RAPPI for his information to be deleted from their databases, as he didn’t want to receive any more text messages or emails from the company. However, he continued to receive publicity from...

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